Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
settings

NORTH AMERICAN WARRANTY

Parts Plus Warranty

All Parts Plus Car Care Center Customers who received the North American Warranty Statement are protected from unexpected repairs on both parts and labor for 24,000 miles or 24 months, whichever comes first. If you have a problem with a covered repair performed at a Parts Plus Car Care Center simply call 1-877-252-4609 (toll-free). The Warranty Administrator will direct you to a Car Care Center in the market for repairs. If there is no Car Care Center in the market, they will direct you to one of more than 35,000 participating repair facilities for service. The repair facility will obtain authorization from the Warranty Administrator and perform the repair on your vehicle. Once the repair is completed, the shop will contact the Warranty Administrator. You pay nothing for covered repairs.

If you are within 25 miles of the original repair shop, the Warranty Administrator will direct you back to that shop.






Nationwide Warranty Coverage


The North American Warranty covers parts and labor for a period of 24 months or 24,OOO miles, whichever comes first.

Normal Warranty Coverage can include:

  • Air conditioning, heating and climate control systems
  • Engine cooling system(s)
  • Engine performance or drivability services and repair
  • Fuel system(s)
  • Electronic engine management system and other on-board computer systems (engine, body, brake and suspension computers), cruise control systems
  • Brake system(s)
  • Starting and charging systems
  • Electrical system(s)
  • Exhaust system(s)
  • Ignition system(s)
  • Steering/suspension systems, wheel bearings, CV joints, half-shafts and driveshafts
  • Other minor repairs
  • *Towing & Rental Car



Service & Vehicles NOT Covered by the North American Warranty outside of the 25-mile radius of the original service dealer:


ENGINE:

    Any internal repairs or replacement of internal components, or replacement of engine assembly.

TRANSMISSION, TRANSAXLES

    Automatic - any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.
    Manual - any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.
    Clutches - Clutch component or assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY

    Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.

BODY, PAINT, MOLDING REPAIR

COMMERCIAL VEHICLES

TIRES


What Our Customers Are Saying

Five Star Service.


-Ronald V.

These guys are honest and very good at what they do. If you want your vehicle's problems diagnosed and repaired correctly Baucom's is definitely a great choice.


-Derrick J.

He's respectful . He won't do any unnecessary work and he keeps you updated on the progress. He does great work.


-Tony D.

Great service!


-Barry B.

5 Stars!


-Antonio P.

Every review of this place was pretty accurate. Quite satisfied.


-Dee J.

Fair prices, honest, professional .... I haven't had to take my car back because of something not being done properly or to question a suspicious malfunction after a job was completed.


-Stephanie B.T.

They are honest and fast! Lennie is down to earth and wouldn't take my car anywhere else!!!


-Angela H.

I would HIGHLY recommend Baucom's . Lennie and John treat you like family and always take care of the problem. They are honest and fair, best prices, too. This is my shop for life. You can't do better than this.


-Paige T.

I love going to Baucoms becuase the owner is always honest about repairs and will give you an estimate. He will even look over your car and tell you which parts may be going bad or what you will need to replace in the next couple of months or year. He would also give me advice on where to go if he couldn't repair my car in his shop. It is very refreshing to go to a car shop and not be scammed. I will go there again and again.


-Anonymous

Lenny Baucom is a fair and honest person. His place has been fixing my cars for over 4 years now and he gives you great service with a fair price.


-Andy S.

Lenny is a very good mechanic and has serviced many of our vehicles over the last several years. He has fair prices and only does what needs to be fixed. Highly recommended!


-David R.
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  • Call Us For Service: 757-397-5911