Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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757-397-5911 | 1205 Airline Blvd Portsmouth, VA 23707

CUSTOMER SURVEY

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Baucom's Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Baucom's Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


What Our Customers Are Saying

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Five Star Service.

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These guys are honest and very good at what they do. If you want your vehicle's problems diagnosed and repaired correctly Baucom's is definitely a great choice.

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He's respectful . He won't do any unnecessary work and he keeps you updated on the progress. He does great work.

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Great service!

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5 Stars!

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Every review of this place was pretty accurate. Quite satisfied.

  • IDENTIFIX
  • Jasper Engines & Transmissions
  • BG Products
  • Car Care Aware
  • Call Us For Service: 757-397-5911